Switch to National Care Centre
Switch to NCC in just three simple steps! We’ll guide you through the process to ensure a seamless shift in your care and support, minimizing any interruptions. If you have a favorite care worker, inform us – we’re constantly seeking exceptional individuals who align with our care philosophy.
With National Care Centre, rest assured that your committed support team will:
- Offer unwavering, top-notch care and support consistently.
- Stay constantly updated with your latest information.
- Offer continuous and transparent communication regarding the delivery of your services.
- Regularly reach out to you to confirm that the support provided aligns with your requirements.
How to Get Started
1. Call My Aged Care or Call Us
To make the switch, you will need to inform My Aged Care (MAC) know you are switching to National Care Centre. You can call MAC on 1800 200 422, or we can call them with you. Please take note of the referral code to be provided, if you will complete this step by yourself. Provide us with the referral code so we can start customizing your support plan according to your needs and preferences.
2. Agree on Your End Date
Choose a date to terminate your services with your current provider and let them know about your decision. Provide us with the termination date, and we can assist you with the call. Just reach out to us, and we'll handle the process together.
3. Organise Your Start Date
Organise your start date with National Care Centre and let us know your end date with your current provider (if we don't have it already). We can help to minimise disruptions to your services when you switch. Coordinate your start date with National Care Centre and provide us with your end date with your current provider (if we don't have it already). Our goal is to work together to ensure a smooth transition and minimize any service disruptions when you make the switch.
